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Vitas Health is a digital healthcare platform that provides access to remote medical consultations and medical guidance delivered through partner healthcare institutions. Consultations are conducted by hospital-affiliated doctors using secure video or audio technology.
The information and guidance provided through Vitas Health are intended for general medical purposes only and are not a substitute for in-person medical examination, diagnosis, or treatment where clinically required.
Vitas Health does not provide emergency medical services.
If you are experiencing a medical emergency or require urgent medical attention, please contact your local emergency services immediately or attend the nearest emergency medical facility.
Virtual consultations have inherent limitations. Some medical conditions require
Where appropriate, you may be advised to seek in-person care through a healthcare facility following your consultation.
All medical advice, guidance, and recommendations provided during consultations are the responsibility of the consulting healthcare professional. Medical decisions should be made collaboratively between the patient and the healthcare provider, based on the information available at the time of consultation. Vitas Health does not practice medicine and does not independently provide medical advice.
Following a consultation, additional investigations, referrals, or in-person care may be recommended where clinically appropriate. Patients are responsible for following medical advice provided by their healthcare professional and for arranging any recommended follow-up care.
Information provided through the Vitas Health platform should not be used to self-diagnose or self-treat serious medical conditions. Always seek professional medical advice for concerns about your health.
By using the Vitas Health platform, booking a consultation, or accessing medical guidance, you acknowledge that you have read, understood, and accepted this Medical Disclaimer.
If you have questions about this disclaimer or the use of the Vitas Health platform, please contact our support team via the FAQs & Contact page